Privacy Policy

Bel Air, Maryland, United States

Big News! LuxeGlow LLC is now LuxeGlow EcoClean.

🌟 We've rebranded to bring you healthier cleaning solutions

Effective Date: March 30, 2024

1. Introduction

Welcome to LuxeGlow LLC ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, luxeglowllc.net ("Site"), and use our residential cleaning services. We are committed to protecting your personal data and your privacy rights. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at office@luxeglowllc.net.

2. Information We Collect

2.1 Personal Data

We collect personal data that you voluntarily provide to us when you register on the Site, express interest in obtaining information about us or our products and services, when you participate in activities on the Site or otherwise contact us. The personal data we collect includes:

Name
Email address
Phone number
Home address
Payment information (when you purchase our services)

2.2 Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

3. How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our website
To improve, personalize, and expand our website
To understand and analyze how you use our website
To develop new products, services, features, and functionality
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
To process your transactions and manage your orders
To comply with applicable laws and regulations

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Your consent
The performance of a contract between you and us
Compliance with legal obligations
Our legitimate interests, which include: running and improving our business, understanding how our customers use our services, and improving our marketing efforts

5. Sharing Your Information

We do not share or sell your personal data to third parties, except in the following circumstances:

With service providers who assist in the operations of our business and the Site
When required by law or to respond to legal processes
To protect the rights, property, or safety of LuxeGlow LLC, our customers, or others
In connection with a business transaction such as a merger, acquisition, or asset sale

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at office@luxeglowllc.net. We will respond to your request within 30 days.

8. Security of Your Information

We use a variety of administrative, technical, and physical security measures to help protect your personal information. These measures include encryption of data in transit and at rest, access controls, and regular security audits. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

LuxeGlow LLC

Email: office@luxeglowllc.net

Address: Bel Air, MD

Big News! LuxeGlow LLC is now LuxeGlow EcoClean.

🌟 We've rebranded to bring you healthier cleaning solutions

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